Five Steps to Solve Prospects’ Problems and Seal the Deal

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Whether a sales professional’s sales cycle is short or long, here are five specific steps that will help seal the deal.  Consider the customer’s point of view.  Dale Carnegie’s 17th Human Relations principle, ‘Try honestly to see things from the other person’s point of view,’ is paramount to building a strong relationship with customers.  While Read More …

Cope with Conflict in Five Healthy Steps

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Do you ever struggle to control your negative emotions when encountering conflict with a co-worker, friend or even your boss?  Often times, people lash out or engage in an unproductive round of sparring which proves fruitless and may even destroy the relationship.  Effectively managing conflict requires emotional intelligence and the following steps to maintain an Read More …