What would look like if we all had a nose like Pinocchio? How many growing noses do you think you would see at work? How about at a tailgate for a football game? At a bar? He he he. How about your nose? Did you REALLY read all the terms and conditions? Are you ‘fine’? Read More …
Most Iowa Hawkeye Football fans remember who won the previous 10 Iowa Vs. Iowa State football games. Most of these same fans also cheer loudly for the Cyclones when they pIay other teams. I have many close friends who are Iowa State graduates. I brag about ISU’s Engineering and Vet schools. Still, as a loyal Read More …
Smile…laugh, embrace, enjoy,… Andy and I were walking around Vranov Nad Dyji (Bridge over the Dyji River), looking for a place to have dinner. I say “Oh…there they are.” We start walking towards Julie and Stephanie, who were sitting outside a restaurant, having a drink. I say “Hi” and give a big wave. They wave Read More …
Principle of the Month – #7 Be a good listener. Andy is upstairs getting ready for work and listening to my daughter, who is downstairs talking, right next to me. She says “Can I do that Mom?…Can I do that Mom?…Mom, can I….” Andy yells down “Michelle, Eleanor is asking you a question.” I say Read More …
Whether a sales professional’s sales cycle is short or long, here are five specific steps that will help seal the deal. Consider the customer’s point of view. Dale Carnegie’s 17th Human Relations principle, ‘Try honestly to see things from the other person’s point of view,’ is paramount to building a strong relationship with customers. While Read More …